Friday, July 23, 2010

Known Issue - MindManager 8.2/9.0/9.1

We are seeing an issue with TPAssist 2007 and TPAssistCapture when used with MindManager 8.2, MindManager 9.0 / 9.1 on Windows XP, Vista and Windows 7.

It appears something changed in the add-in achitecture when Mindjet adjusted MindManager to take advantage of new capabilities in Microsoft Windows 7.

Whilst we are working with Mindjet to understand and resolve the issue, unfortunately at present we are unable to support users wishing to use TPAssist products with MindManager 8.2 or MindManager 9 on Windows XP or Vista (32bit and 64bit). To avoid any issues, you could stay with MindManager 8.1, MindManager 7.2 or MindManager 6.2.

FYI - the issue seen is:
  1. Ghost Ribbon commands - see this blog post.

(Updated 2/Mar/2011 - the issue is now being seen in Windows 7 too).