There is a known issue with TPAssist 2007 operating with-in Windows Vista (SP1 or SP2), Vista 64bit and also Windows 7.
This issue causes the Licensing Wizard to hang or crash when attempting to purchase or activate a license key. We are working with our e-commerce partner to resolve this issue, in the meantime you need to use the online web store to purchase licensing and also contact our customer support regarding assistance in activating your license.
In contacting our customer support (support@tpassist.com) please provide the following details:
1. Your serial number (please visit our online store if you need to purchase a license)
2. Your Journal tag* (i.e. initials)
3. Your operating system (i.e. Vista SP1 or Vista 64bit)
* Your Journal Tag is embedded in your activation key and is used by TPAssist 2007 when recording journal notes and task detail changes.
(Update 1/Sep/2010 - this issue is now resolved - we have replaced the licensing engine so there are now no issues regarding licensing on any of these platforms).
